Amber Randall M.D.

5
Verified Patient Rating: 5 (93 patient reviews and ratings)

Patient Reviews

The following are reviews from patients of Dr. Randall.

“My experience with Flagstaff Bone and Joint has been very positive. I see Dr. Amber Randall and her services have been outstanding. I also see physical therapist Julie and her services are also outstanding.”
– Byron P.
5
Patient rating: 5 stars
“Excellent doctor with an excellent reputation in Flagstaff.”
– Alden L.
5
Patient rating: 5 stars
“I found Dr. Randall to be very intelligent in her field of surgery and felt as if she truly cared about my success. I know she is one busy Doctor and I had heard nothing but positive remarks from people in Winslow that had used her for hips, knees, etc. So she was my 1st choice. I was so nervous about the surgery and had put it off for 6+ years until I couldn't stand it any longer, but she put me at ease and I felt like she would do her very best in getting me through the surgery and success after it was done.”
– Deborah R.
5
Patient rating: 5 stars
“Dr. Randall was excellent. She explained the procedure thoroughly. She executed her plan and my husband had excellent results.”
– William S.
5
Patient rating: 5 stars
“I am pleased with all of my contacts with Dr. Randall. She is very efficient and thorough, answering all of my questions to my satisfaction. I consider Dr. Randall to be an outstanding surgeon and highly recommend her to all of my friends who are needing orthopedic surgery.”
– Dan J.
5
Patient rating: 5 stars
“Very informative, professional and one of the best organized businesses I've been around. I will definitely recommend Dr. Randall and Flag bone & joint to friends and anyone in need.”
– George C.
5
Patient rating: 5 stars
“Absolutely wonderful!!”
– Eunice H.
5
Patient rating: 5 stars
“Dr. Randall replaced my left knee. I had my right knee replaced in Texas. My recovery here with Dr. Randall was much faster. I always recommend her to anyone I hear is having any kind of knee or joint problems. She's the best!!”
– Mary M.
5
Patient rating: 5 stars
“Dr. Randall operated on my right hip and it healed perfectly. She and her staff are very professional.”
– Lydia T.
5
Patient rating: 5 stars
“Dr. Randall was very attentive to my care and needs in replacing my left knee joint. Dr. Randall took extra time to explain to me what to expect throughout the surgery. I can not imagine better care than I received from Dr. Randall.”
– Ronald M.
5
Patient rating: 5 stars
“Dr. Randall has always been extremely professional and has always been very friendly from the first moment my wife and I met her, along with her immediate staff. Dr. Randall has been a wonderful doctor in helping me with the knee replacement during pre-surgery and post-surgery issues. I have in the past and will the future highly recommend Dr. Randall and Flagstaff Bone and Joint to everyone I meet that is in need of their help.”
– Jay B.
5
Patient rating: 5 stars
“Amber is upbeat and encouraging and makes you feel like family. She and her team are professional and friendly and are obviously up on all the most recent technology available. I have told everyone I meet that is considering joint replacement to contact her for an evaluation.”
– Delores B.
5
Patient rating: 5 stars
“Dr. Amber Randall was engaged, enthusiastic, and positive while divulging not so great news. She totally connected, sympathized and suggested courses of action.”
– Maria M.
5
Patient rating: 5 stars
“Dr. Randall is exceptionally competent and professional.”
– Bob L.
5
Patient rating: 5 stars
“Great! Dr. Randall took the time to explain things very well. She listened to my constant and questions. Very thank full for her time and attention to my situation.”
– Deborah M.
5
Patient rating: 5 stars
“Very nice and knowledgeable.”
– Ronald S.
5
Patient rating: 5 stars
“It was good to see that Dr. Randall remembered me after so many years. She gave me great news about getting my knee fixed.”
– Christina F.
5
Patient rating: 5 stars
“Got precise explanation of my injury and what can be done and what I need to do to get ready, if I decide to have surgery. The staff are very knowledgeable and gave great directions on how to proceed.”
– Curt R.
5
Patient rating: 5 stars
“I had a very positive interaction with Dr. Randall.”
– Tim M.
5
Patient rating: 5 stars
“Dr. Randall is a miracle worker. My right knee is better than new!”
– Robert G.
5
Patient rating: 5 stars
“Dr. Randall was a great surgeon with hip! I have trouble with my knee, and it seemed difficult to pin her down as to what my options are at this time. After we sorted things out, I was able to get the information and proceeded. Staff was great!”
– Leana G.
5
Patient rating: 5 stars
“Knee replacement and follow up — first-class treatment from Dr. Randall. The staff was accommodating and friendly. I would always recommend Flagstaff Bone & Joint and in particular Dr. Randall for joint replacements.”
– Peter K.
5
Patient rating: 5 stars
“All my dealings with Flagstaff Bone & Joint have been exceptional. Dr. Amber Randall replaced my hip two years ago and replaced my left knee two months ago. She is the most talented and caring surgeon around and takes special care that all aspects of concern for her patients are top notch. She leaves no stone unturned to provide the best care to her patients. I am genuinely thankful to be her patient and friend.”
– Joe B.
5
Patient rating: 5 stars
“Outstanding surgical skill, patience with questions, takes time to explain tests, helpful with obtaining a referral, follows through on a further gathering of info, hires good support staff.”
– Bruce U.
5
Patient rating: 5 stars
“Very good.”
– Barbara B.
5
Patient rating: 5 stars
“Dr. Randall is very thorough and explains everything in detail. The office staff is helpful and friendly as well. I feel so fortunate that Dr. Randall is my doctor.”
– Kathryn S.
5
Patient rating: 5 stars
“Warm and friendly yet perfectly professional. Competent! Responsive to all questions/concerns, with honest answers. Gentle and caring. Knowledgebase was beautifully obvious! Have already recommended her to others!”
– Marie S.
5
Patient rating: 5 stars
“This was my first experience with Flagstaff Bone & Joint. The staff was professional and courteous; the office environment was clean and attractive, and I was seen promptly. Dr. Randall was very confident and clear in her approach and recommendations. I was provided with options and feel informed about what my next steps are. Thank you.”
– Eileen V.
5
Patient rating: 5 stars
“Dr. Amber Randal is the best. Derick is pretty great too. Both were very informative, thorough and professional. Dr. Randall has assembled a marvelous team, and they work flawlessly. Good job everyone.”
– Julie J.
5
Patient rating: 5 stars
“The experience was great.”
– Helen B.
5
Patient rating: 5 stars
“Dr. Randall and her group are always on time. They are always friendly, knowledgeable and courteous.”
– Btyan C.
5
Patient rating: 5 stars
“I have been a patient of Flagstaff Bone and Joint, mainly with Dr. Randall and have been completely satisfied with her. She is friendly, kind, knowledgeable and thorough.”
– Clare J.
5
Patient rating: 5 stars
“I have been a patient of Flagstaff Bone and Joint, mainly with Dr. Randall and have been completely satisfied with her. She is friendly, kind, knowledgeable and thorough.”
– Clare J.
5
Patient rating: 5 stars
“Dr. Randall has given me two knee replacements, both of which worked out remarkably well.”
– Daniel C.
5
Patient rating: 5 stars
“We love Dr. Randall and Dr. Hall each are exceptional doctors!!!! My mother and I had Dr. Hall fix our necks! With great success!!! Superior doctor and his staff are excellent! Cannot say enough great things about all of them. Also, we've had Dr. Randall replace both our hips and my fiance', she replaced his knee. Again, superior doctor!!! Their staff is just terrific! As is the entire office staff! Huge thanks to all!!! We are constantly referring Flagstaff Bone and Joint and many have gone and all are impressed and pleased!!! Keep up the excellent work!!! By the way, it is also a wonderful experience at the hospital with all their staff as well. God Bless.”
– Debbie A.
5
Patient rating: 5 stars
“Dr. Randall and her staff were very professional, knowledgeable, timely and extremely considerate. She is such a skillful and exceptional surgeon and we feel so blessed to have had her for my husband's procedure. Many thanks to her and her staff.”
– Chris B.
5
Patient rating: 5 stars
“I am very pleased with all the people in this practice, from the receptionists to the assistants and the X-ray technician, the gentleman who fitted me with my knee brace. Dr. Randall and her immediate staff are top notch. The staff is just wonderful!”
– Maryann T.
5
Patient rating: 5 stars
“I had a right knee replacement surgery. Dr. Randall is very proficient, thorough and kind.”
– Clare J.
5
Patient rating: 5 stars
“Dr. Randall is an incredibly experienced and great surgeon. Over the past two years I had both of my knees replaced. She was wonderful, kind and best of all very knowledgeable about the various new products and techniques used for knee replacement. I was able to walk without any help after the surgery. If I had any more knees to be replaced she would be the one to do them. Absolutely the best!!”
– Lenka H.
5
Patient rating: 5 stars
“Very helpful. Answered all my questions and concerns.”
– Mary Z.
5
Patient rating: 5 stars
“Professional, thorough, and friendly. I was not rushed. It could not have been better!”
– Burton G.
5
Patient rating: 5 stars
“Excellent! She was very knowledgeable, good communicator, caring, and efficient!”
– Rhonda G.
5
Patient rating: 5 stars
“Dr. Randall performed a hip replacement surgery on me and I am forever grateful. I am pain free and back doing the things that I love most! Like hiking through the woods with my dogs and coaching PE to Elementary and Middle School school students. I am pain free! There was a time I did not think that was possible.Thank you, Dr. Randall. My dogs and my students thank you too!”
– Martin H.
5
Patient rating: 5 stars
“Dr. Randall was very professional and very nice. She made me feel very comfortable at my appointment. She is a very highly recommended doctor in the community. I am looking forward to my surgery date without any worries.”
– Teresa B.
5
Patient rating: 5 stars
“Always a good visit with Dr. Randall. I get results and explanations that help me understand my problem. I'll use them again, if needed.”
– Richard M.
5
Patient rating: 5 stars
“I came in with pain and I now live pain free and active! Dr. Randall does a great job.”
– Milena P.
5
Patient rating: 5 stars
“Dr. Randall was very thorough, knowledgeable, and helpful. The Physical Therapist, Melissa Felder from EntireCare was amazing with exercises to continue at home. Thank you to Flagstaff Bone and Joint and EntireCare.”
– Ruth F.
5
Patient rating: 5 stars
“Words cannot express, how grateful I am! We had done our research and followed the many recommendations from friends and various professionals to see Dr. Randall, but at my first appointment I knew I didn’t need to look further. Her interest in her work and in your own situation is backed up by her fabulous training, her retained knowledge and continuing education in her work. She has an amazing balance of intense focus and a sort of laid back trust in the human condition. She has an amazing sense of intuition and she uses it wisely. She connects with her patients brilliantly. Now, I’m happy on the other side of my surgery and trusting the process. I couldn’t be more relieved and hopeful to see a future of an active life once again. After a long road of debilitating pain and inactivity I can now see that at 60 my quality of life doesn’t have to be over! Thank you to the entire staff!”
– Laurie H.
5
Patient rating: 5 stars
“From the beginning to end, the experience was one of confidence in the staff and Dr. Randall. They all explained everything in layman's terms to understand. They even showed me what they were going to do while in surgery. The meeting before Hip Replacements surgery, was very informative and I felt no fear or tension, even right up to the hour of surgery. I am doing wonderful and it feels so great to be able to walk without all the pain. Thanks to all of you and especially Dr. Randall.”
– Elaine P.
5
Patient rating: 5 stars
“First and foremost, I want to say how great all the staff was. Devon's class explaining what to expect, really put me at ease about the whole experience. Then you have Dr. Randall, a brilliant surgeon. The surgery was quick and I was only in the hospital overnight . The pain I had been experiencing for so long was gone. I highly recommend this team if you are thinking of having a hip replacement. I finally have my life back thanks to Dr. Randall and her excellent staff.”
– Lisa W.
5
Patient rating: 5 stars
“Dr. Randall was great. She knew what she was doing and was very personable doing it. She was also willing to listen and provided answers to any questions.”
– Marilyn C.
5
Patient rating: 5 stars
“Genius. I am fixed on the right side. I did everything I was told and had a fabulous outcome.”
– Dixie A.
5
Patient rating: 5 stars
“Dr. Randall has been my orthopedic doctor for many years. First, she treated my daughter when she was a teenager. I highly recommend Dr. Randall for total knee replacement. She took care of both my knees. I had the first left knee replaced a couple of years ago and than the right knee recently. To me, she treats her patients very well. She is professional when it comes to her job as a doctor. I know lots of people that had surgeries done by her. She is a very excellent doctor. I feel that she is a total gem. I trust her with my body and surgeries done by her.”
– Genevieve W.
5
Patient rating: 5 stars
“Excellent in every area.”
– Margaret C.
5
Patient rating: 5 stars
“Dr. Randall is very professional and friendly. She takes the time to explain and answer questions. I believe that she did an excellent job with my hip replacement.”
– Jerry C.
5
Patient rating: 5 stars
“She is the best!!”
– Harold S.
5
Patient rating: 5 stars
“I feel that Dr. Randall is an extraordinary orthopedic surgeon. I have recommended her to many of my friends. I am also impressed with the staff.”
– Daniel J.
5
Patient rating: 5 stars
“Dr. Randall is very confident and personable. She makes you feel comfortable when going over your medical issues and takes the time with you if you have added questions or issues. She gives you a true sense that you are in the right hands choosing her as your doctor to take care of serious issues; diagnosis, injections or surgery. When entering the room she is fully aware of you and your situation and history. She doesn't talk down to you or speak in terms a layman wouldn't understand. Her staff members carry that confidence across and are all well informed about your situation, why you are there and what they need to do to prep you for when Dr. Randall comes in. She was highly recommended to us by prior patients, and I would refer her to any of my friends or family that needed her orthopedic care.”
– Marilyn W.
5
Patient rating: 5 stars
“Excellent!!!!!!!”
– Glenn B.
5
Patient rating: 5 stars
“Dr. Randal was fantastic. She’s very bright, informed me of the latest and what would best apply to me. She explained well and took time to be sure I understood her and that she was hearing me. I am so very pleased.”
– Laurie H.
5
Patient rating: 5 stars
“Very good experience. She came highly recommended and certainly lived up to her reputation. Her support staff was excellent before and after the surgery. The procedure was minimally invasive and healing seemed rapid. Will definitely recommend your facility.”
– Arla G.
5
Patient rating: 5 stars
“Dr. Randall was just great. I had 1 total knee and 2 hip replacements with her over a 4 year span. I told her my passion was skiing, tennis, hiking and biking. With her expertise, I do all of the those activities and still enjoy double black diamond ski runs in Telluride, Colorado as well as moguls in steep terrain. I grew up in Switzerland and was a ski racer since I was quite young. I’m now 74 years old and feel just great. Thank you Dr. Randall,”
– Edith R.
5
Patient rating: 5 stars
“Exceptional surgeon with a good staff. Explains things clearly.”
– Catherine G.
5
Patient rating: 5 stars
“Dr. Randall is a very dedicated and highly trained Orthopedic Surgeon. I found her from the reviews of people out on the trail, that also have had her replace their knees. Nothing but five star reviews and comments like I should’ve had this done sooner by Dr. Randall. Now I can also confirm that she has an exceedingly high success rate and uses only the highest technology available.”
– James D.
5
Patient rating: 5 stars
“Dr. Randall was great. She knows her stuff and has a lovely connection with her patients. She is very thorough and explains the situation.”
– Marilyn C.
5
Patient rating: 5 stars
“This was my first interview with Bone and Joint concerning a possible hip joint replacement, and thus my first meeting with Dr. Randall. To say the least, I was very impressed with her gracious but firm "take charge" attitude, ordering another X-ray immediately and subsequent follow-up heart and MRI tests to be taken as soon as possible prior to scheduling surgery.”
– Robert S.
5
Patient rating: 5 stars
“Dr. Randall and her team answered my questions and fully explained and prepared me for what to expect with my total knee replacement surgery. I am two weeks post op & pleased with the results. I would not hesitate to recommend her to anyone having issues with their knees.”
– Thomas J.
5
Patient rating: 5 stars
“I had a knee replacement years ago. No problems at all. Very happy with the results.”
– Betty P.
5
Patient rating: 5 stars
“Very attentive and caring of all my questions and concerns. Also, prompt and on schedule.”
– Susan N.
5
Patient rating: 5 stars
“A wonderful experience!!! Amber is a wonderful doctor. I had a speedy and complete recovery!”
– Phyllis P.
5
Patient rating: 5 stars
“Extremely competent and exceptionally skilled. Backed by assistants as knowledgeable as she is. Fanatically careful about infection. Mine was the third replacement in the same knee (first got infected, second got loose and was wearing through bone,both different surgeons), so this was a difficult and challenging replacement given the lack of much bone to work with. I am now six months post op and knee feels good, solid and healthy. Very happy. Btw, her compassion permeates her professionalism.”
– Rex B.
5
Patient rating: 5 stars
“My experience with Dr. Randall, her staff, and the friendly ladies that check me in and out, and answer the phone was completely positive. I felt valued and respected and was very well cared for. I would recommend this group of wonderful folks to anyone. Although I didn't recover as quickly as some I was never made to feel badly about it but rather I received complete assurance I would heal in my own time along with some referrals for added treatment. Hopefully I will not need anymore surgeries but if I did this would be the place I would come to. Thank you for everything.”
– Lois W.
5
Patient rating: 5 stars
“Dr Randall's technical abilities appear to be superb, there have been no problems with the hip replacement. Her advice both before and after surgery has been straight forward, understandable and very human. Focusing upon both resuming activities of daily life and dealing with return to athletics and more strenuous activities. The Bone and Joint team has benefited in my opinion from the excellent in-house PT department, as their pre-op and post-op routines undoubtedly expedited my recovery. Go team!”
– Robert M.
5
Patient rating: 5 stars
“Dr. Randall is outstanding, professional, direct but friendly, and timely.”
– Roger P.
5
Patient rating: 5 stars
“On time and efficient. Drake is great, X-Ray happened and I was out of there is less than 30 min.”
– Diana M.
5
Patient rating: 5 stars
“Had right hip replacement surgery and was home in two days and able to maneuver around my house! Now I am 3 weeks post-op and can walk around my house without even a cane!”
– Carol M.
5
Patient rating: 5 stars
“She's the best, enough said.”
– Lawrence J.
5
Patient rating: 5 stars
“I was impressed with the presurgical meeting where we were able to see the device that would be implanted into my hip and the open question and answer period with unlimited time. I appreciated meeting the team ahead of the surgery. My surgery itself seemed quick and efficient. Recovery was very fast and monitored sufficiently. I was sure that had I had issues the staff would have been there for me.”
– Roberta F.
5
Patient rating: 5 stars
“Amber and her team were fantastic, the best I've ever had. Compassionate, caring, kind. They explain everything and won't let you be in pain, their on top of everything. Thank you so much.”
– Lisa P.
5
Patient rating: 5 stars
“Dr. Randall was very kind and thorough during my appointment with her. She listened to my concerns, and is helping me with the appropriate steps, and referrals, to help get my pain problem resolved.”
– Emily B.
5
Patient rating: 5 stars
“My knee replacement turned out perfect lyrics well. In six weeks I was walking normally. In two months I was mowing my lawn, riding my bike and able to just about anything.”
– Daniel C.
5
Patient rating: 5 stars
“Dr. Randall is very caring and friendly. She really comes across as caring for you. Everyone in the office has been professional, friendly, and caring. They keep things on time. Great doctor.”
– Martin O.
5
Patient rating: 5 stars
“Dr. Randall gave me ample time to show me the X-rays and explained what had happened to my hip joint and what my options were. She also had one of her associates talk to me. I made a choice, and we will begin getting the OK from my other doctors.”
– Barbara B.
5
Patient rating: 5 stars
“The staff is very friendly and helpful. I love Dr. Randall. She is a great doctor and a lovely person. My hip replacements have been wonderful. No problems and I'm finally free of pain! On a recent visit, Dr. Randall explained what is going on with my knee and confirmed what I suspected that it is a watch and see situation...no action needed at this time.”
– Carol S.
5
Patient rating: 5 stars
“Nothing but great things since my new knee. I'm so glad I had it done and that I went with the BEST. I'll be back when I'm ready for the next one. I have told several friends to go to Dr. Randall. I hope they listen.”
– Erlinda M.
5
Patient rating: 5 stars
“Dr. Amber Randall is one of the best orthopedic surgeons in our area. I have had excellent results from the anterior hip replacement she performed, and the follow up visits have left me feeling secure. I like her very much!”
– Jodeen S.
5
Patient rating: 5 stars
“Dr. Randall is so personable and upbeat. That she does the best knee replacements is much in her favor too.”
– Daniel C.
5
Patient rating: 5 stars
“She's the GREATEST!”
– Mark F.
5
Patient rating: 5 stars
“Very experienced and great doctor. Very satisfied with her consultation.”
– Bernard A.
5
Patient rating: 5 stars