Austin W Chen MD
Hip Preservation and Replacement, Sports Medicine (Shoulder, Knee)
The following are reviews from patients of Dr. Chen.
“A good sense of humor. Kind and caring. Conservative in his approach - recommended less invasive options than surgery.”
– Jody A.
“I sought specialist opinion on a knee issue that had been treated by family doc, Dr. Chen’s exam, supplemented by X-rays, confirmed that healing is underway without further treatment.”
– Eric G.
“Friendly staff, short wait, Dr. Chen was great.”
– Colby B.
“Very informative, helpful, thorough, and personable.”
– Theresa C.
“Dr. Chen was great! He listened to me and made sure all of my questions were answered, and I never felt that he was rushing me to get to his next patient. He explained all of my options.”
– Jennifer S.
“I listened. Efficient. Dr. Chen knew what he was doing. I had a few initial options for me. I think we have the right diagnosis. I am glad he accepted me as a patient. It looks like Dr. Chen is going to be my doctor for the duration. Thank you.”
– Robert L.
“Dr. Chen clearly described what was going on with my arthritis in my lumbar area and my scoliosis. I appreciated his thoroughness.”
– Judith B.
“Very informative and professional. Every step of the way was smooth sailing including everyone I interacted. Coming from NYC, this was a breath of fresh air. Can’t say enough about this place.”
– Craig F.
“When I first saw Dr. Chen for a second opinion, it was clear that if a total hip replacement was essential, he was the surgeon I wanted to do it. During the initial exam, and each appointment after, the best information and clear communication were provided. Also, I was able to ask my entire long list of questions, feeling heard and satisfied with answers. My surgery went beautifully, and two and a half months later, I'm so glad we did it. I'm so thankful for Dr. Chen and his staff for their expertise and support. They're the best.”
– Judy V.
“Answered all my questions and did an excellent job of explaining.”
– Shawn H.
“Dr. Chen and his staff are personal and very kind and always take time to understand your concerns. They care about how you're doing in recovery from surgery to make sure you are healing the best you can because everyone heals at a different rate of time. Dr. Chen is one of the most caring men I have ever met as I have had a great deal of surgery. Over the years. I recommend Dr. Chen for anything you might need. Thank you.”
– Christopher G.
– Dean H.
“Dr. Chen was on time, clear and concise (yet thorough) with his assessment and treatment plan. He ordered an MRI which was quickly processed with insurance and scheduled the next day. I appreciate his recommendation to see a sub-specialist in ankle surgery as he has not had as much experience in the necessary operation.”
– Ellery S.
“Dr. Chen has a warm and calm demeanor and was perplexed about knee swelling and other symptoms and quickly determined an MRI was required. I will see him tomorrow for results and a plan for treatment.”
– Marcia C.
“Dr. Chen was fantastic throughout the whole process. I was referred to him after finding out about a labral tear in my hip of which he conducted a few other tests to ensure he had the whole picture. This led to learning about more significant issues that he was incredibly helpful in explaining and outlined what my options were. After deciding surgery was the best option, he answered all of my questions about the process, the recovery and a plan to get me back to being my active self. Dr. Chen made me feel comfortable and optimistic during what ended up being a month recovery on crutches alone, followed by a couple of weeks of PT. I'm now a year post surgery, and while my activities have shifted from high impact & running, I am stronger than I was before operation focusing on strength training and spinning. Thank you, Dr. Chen!”
– Melaina J.
“Dr. Chen is a very compassionate caring doctor. He answered all of my questions and is an excellent surgeon. His office runs on time, and there is very little wait time. I would highly recommend him for hip replacement.”
– Helene S.
“Dr. Chen explains everything to you and listens to my concerns, he is very personal and is one of the best Doctors I have ever met over the years. The staff is also amazing and remembers you each time you come in. I would recommend this clinic to anyone!”
– Christopher G.
“Dr. Chen gave me from the beginning his undivided attention for my questions, concerns, and wellbeing as it related to my hip replacement surgery. I cannot say enough about his professional excellence, bedside manner, and thoroughly delightful presence from the beginning to the end of my surgery. Tanina Davanzo”
– Tanina D.
“Dr. Chen was the 3rd Physician I saw for an FX Hip. I was under time constraints to have Hip Surgery. Dr. Chen and the staff accommodated my needs flawlessly. I was immediately impressed with Dr. Chen's manner. He was thorough, kind, knowledgable and took time to listen and answer questions. I am a Registered Nurse and have certain standards when it comes to Medical Providers. Dr. Chen met more than what my standards are. My surgery went very well and followed up afterward was exceptional. Having a slight fever, Dr. Chen saw me immediately and then had his office medical assistant call me daily to check in on me. Recovery has progressed better than I anticipated and at one-month post-op, I am returning to work and getting back to my life.”
– Geraldine J.
“Friendly, knowledgeable. Dr. Chen instilled confidence; I immediately knew I was in the right place! That is a great feeling when you are a little anxious and in pain.”
– Ken K.
“Dr. Chen was very helpful, thorough, professional, and likable. I appreciated his help today.”
– Cathy S.
“Timely, efficient, friendly. Lovely office with really great people. Dr. Chen was excellent. Can’t wait to continue my care and get back to regular activity.”
– Michael R.
“Excellent, knowledgeable, personable. Five stars!”
– Paul W.