Jay C. Jansen M.D.

Sports Medicine, Arthroscopy, Knee, and Shoulder Surgery
4.975
Verified Patient Rating: 5 (40 patient reviews and ratings)
75 B Livingston Street
Asheville, NC 28801
Appointment Line: (828) 258-8800
2585 Hendersonville Rd
Arden, NC 28704
Appointment Line: (828) 258-8800

Patient Reviews

The following are reviews from patients of Dr. Jansen.

“Dr. Jansen, following the conversation with his PA, was attentive to my symptoms, explained in detail what he believed the cause of my pain was and offered a thorough explanation of the two options available for responding to my situation. I appreciated that he treated me with respect and invited me into a partnership regarding my treatment.”
– David J.
5
Patient rating: 5 stars
“My first appointment a discussion of my knees and Dr. Jansen was thorough and caring. Not that I like the prognosis of both knees getting replaced, but I felt very comfortable with him and the staff.”
– Myra S.
5
Patient rating: 5 stars
“Dr. Jansen performed first surgery and the follow-up care afterward.”
– Patrick O.
5
Patient rating: 5 stars
“My first visit and all the staff that I had contact with were very professional. I expected long waiting times. However, the various aspects of my stay proceeded smoothly.”
– Stephen D.
5
Patient rating: 5 stars
“The prompt, courteous, and skilled care I received following my injury was and continues to be outstanding. Many thanks to Dr. Jansen, John, Connor, and the entire EmergeOrtho staff!”
– Scott J.
5
Patient rating: 5 stars
“I had a wonderful experience with knee surgery and the recovery process. For something I had been putting off for two months, I made an appointment with Dr. Jansen, he took control of the situation, recommended a route to take and we did it. I would highly recommend Dr. Jansen to anyone!”
– Tanya B.
5
Patient rating: 5 stars
“I could not have asked for a better professional, humorous team to fix me up. Thank you all for making this, the procedure a very positive experience.”
– Josef Z.
5
Patient rating: 5 stars
“Dr. Jansen and his PA were terrific! For that matter, everyone I came in contact with was great! My knee is doing wonderfully. They all get five stars!”
– Noreen S.
5
Patient rating: 5 stars
“I came in with a history of a bad knee with recent X-rays and MRI. I think the diagnosis from the MRI showed a lateral tear in the meniscus. After an exam and another X-ray at your facility, Dr. Jansen referred me PT in Cullowhee. I am continuing with PT with some progress, but still some issues. I believe I will need to come back for another exam after a bit more PT. I am happy with your service and am hopeful for a near full recovery.”
– Charles H.
5
Patient rating: 5 stars
“He truly seems concerned about you as a patient and is very professional. I believe he would not treat me any different from a family member, and always has my best interest at heart. I would recommend Dr. Jansen to family and friends.”
– Brenda W.
5
Patient rating: 5 stars
“Pleasant, professional, punctual.”
– Willeene G.
5
Patient rating: 5 stars
“Thorough, friendly, direct. I felt expertly cared for. All my questions answered. Staff seemed very competent, friendly, and like they liked their job.”
– Marysue P.
5
Patient rating: 5 stars
“Courteous, professional, prompt and thorough. All I could ask for. Other staff members were a pleasure to deal with.”
– John B.
5
Patient rating: 5 stars
“Excellent advise and plan. Good rapport and suggestions for moving forward.”
– Gerard F.
5
Patient rating: 5 stars
“Very professional, explained my problem and prescribed a course of treatment to improve my condition.”
– Ed M.
5
Patient rating: 5 stars
“Easy surgery on my knee with a quick recovery. Thank you so much, Dr. Jansen.”
– Faye F.
5
Patient rating: 5 stars
“Right knee surgery on September 14th. Never had swelling, bruising. Knee surgery was significant, and so was Dr. Jansen. He has been a surgeon to other family members and always does a fantastic job.”
– Heather M.
5
Patient rating: 5 stars
“Wonderful and professional. Great experience!”
– Faye F.
5
Patient rating: 5 stars
“I was very concerned regarding my Right knee after hearing I could choose surgery but it might not relieve the pain I was having. After thinking about it, I decided to have the surgery. Dr. Jansen was awesome. I never once took any pain meds post op and was back to work in two weeks. I have not had any pain since. I am pleased with the choice to have surgery and very thankful for Dr. Jansen. Being new to Blue Ridge Bone& Joint I had no idea who to trust. I would definitely recommend Dr. Jansen.”
– Teresa S.
5
Patient rating: 5 stars
“I have complete confidence in Dr. Jansen. He did my left rotator cuff about five years ago and was glad to have him repair my right rotator cuff. Right now I am six weeks post-op and everything is fine.”
– Dj S.
5
Patient rating: 5 stars
“Not only have I had surgery twice with Dr. Jansen, but I have also seen three other physicians in this practice. All were wonderful, very knowledgeable and compassionate. I would recommend this practice to anyone.”
– Nancy R.
5
Patient rating: 5 stars
“Very quick check in and check out, appreciated the efficient visit.”
– Todd B.
5
Patient rating: 5 stars
“Dr. Jansen operated on my knee about a year ago with great results. He recently reviewed the MRI of my shoulder and advised that I should try some steroid injections and PT. I haven't had the injections but the PT has done great.”
– William B.
5
Patient rating: 5 stars
“I was very impressed with Dr. Jansen, Had my left knee done, came out of surgery with no pain. I will be going back to have my right knee done sometime in the next year.”
– Roberta G.
5
Patient rating: 5 stars
“Dr. Jansen was knowledgeable, helpful, and sympathetic. He has always been this way since I first started seeing him several years ago. Dr. Jansen is great and I trust him with my knees!”
– Hal B.
5
Patient rating: 5 stars
“Tore my ACL and Dr. Jansen came highly recommended and I now see why! He was absolutely the best! What a fantastic Doctor. He was so very friendly and knowledgeable! I'm so happy that I took the advice I was given to see Dr. Jansen! There is no doubt I got the best and would without hesitation see him again and tell my friends and family just how awesome he is. Thanks so much for making this process painless and thank you Dr. Jansen for being a true professional and a friendly Doctor!”
– Kevin B.
5
Patient rating: 5 stars
“Dr. Jansen is very professional, caring and very attentive to your needs. For example in November I was scheduled for knee replacement of my right knee. Upon my exam checking my heart he noticed my beat was louder than in April when I had my left knee replaced. They had me go for an ultrasound which showed that I had a very clogged aortic valve. They set me up with a heart Doctor and I ended up having heart surgery.”
– Carmela S.
5
Patient rating: 5 stars
“Dr. Jansen provided excellent care and treatment when I had a fractured tibia. With his advice my fracture heeled very fast. Dr. Jansen also did an excellent job with surgery on my husband's shoulder after he sustained multiple broken bones and injuries from falling off a roof.”
– Pamela S.
5
Patient rating: 5 stars
“I felt so good in the hands of these doctors. Never once did I doubt what they were saying and I felt confident in my healing process because of the work they did.”
– Alexia H.
5
Patient rating: 5 stars
“I am pleased with the outcome of my knee replacement. I can walk straight and that is a plus for me. Dr. Jansen explained everything to me. I also took his advice about Rehab in Aston which helped a great deal. PA John is also extremely informative and caring. PT at your facility is awesome. Jeff and Jessica have got me through some tough times and for that I am grateful to them and to all your staff.”
– Adele G.
5
Patient rating: 5 stars
“I am, very, happy with the treatment given me by Dr. Jansen. I consider him, one of the best.”
– Bernard G.
5
Patient rating: 5 stars
“He is a great doctor.”
– Michael N.
5
Patient rating: 5 stars
“Dr. Jansen is knowledgeable and caters to the need of his patients. Had total knee replacement and received the highest of care.”
– Blaise G.
5
Patient rating: 5 stars